Process-Based, Not People-Based™
Why Everything We Do Follows a Detailed, Step-by-Step Standard Operating Procedure
At REVAS, our team is like a family even though we're spread around the globe and rarely (if ever) see each other face-to-face.
Even in this Virtual world, our #2 Core Value is:
"Build a supportive, family environment."
However, just because we put our people first, doesn't mean we're building a business dependent on the people here today!
Real Estate Efficiency Requires Systems & Processes
Lives change, people change, and as time moves on, so too, do people. We've 'lost' employees to marriages, moves, new children, health issues, and even death.
While we are a tight-knit group who operate as an extended family unit, we also share in common another Core Value (#3):
REVAS Core Value #3: Be efficient. No process is ever perfect. Consistent, small improvements create big results. Waste less, and build more streamlined systems.
To be efficient and build a business around streamlined systems that are sustainable and scalable, everything we do must always be Process-Based, Not People-Based.
What Does It Mean To Be "Process-Based"?
To put it simply, being Process-Based means the process comes first.
In the immortal words of Warren Buffett:
“I try to buy stock in businesses that are so wonderful that an idiot can run them. Because sooner or later, one will.”
You might not be thinking as much about buying stock as Warren Buffett, but every moment you put into your business is investing "stock" of your most limited asset, time, into the company you're building and the income you're earning.
You're also probably not thinking as much about what idiot might run your business someday in the future (after you've sold it or retired), but that doesn't mean you can't be building your business in a way that even an idiot could run it!
There's a reason Buffett invests in this type of company.
And it has a lot to do with their systematic, standardized, Process-Based approach.
A Process-Based business mindset will not only save your company tons on management costs, waste, and human capital.
It will also guarantee your operations are more stable, more resilient, and more efficient for the long term. Plus, your processes add Intellectual Property value you can leverage when you eventually do decide to franchise, sell, go public, or retire.
The Bus Factor:
If your best employee got hit by a bus tomorrow, would your business survive?
How many people would have to die in a bus crash for your business to be guaranteed the same fate?
Most real estate companies tend to be dependent on 1 to 3 bright minds, without whom the company automatically folds.
What would it take to build your business in a way that it could not only survive but thrive, even without you?
The answer is simple: it would take systematic, step-by-step procedures (SOPs) that even an idiot could follow to keep the business afloat, generate revenue, and capture profits.
Being Process-Based means surviving the Bus Factor with maximum resilience, through a combination of:
- Duplicating knowledge among your team,
- Systematizing & documenting your processes,
- Automating as much as possible, and
- Storing this all securely so it can be remotely accessed from anywhere by authorized personnel.
Everything we do at REVAS focuses on these concepts first & foremost, all following the principle of:
Process-Based, Not People-Based.™
Even if this approach doesn't come naturally to you, or in case you might not get it at first...
Once you've worked with us and experienced it, you'll never go back to the old ways, and probably wonder why you haven't been running things like this since you started.