Property Management Dispatch Center

Property Management Maintenance Call Virtual Assistants

Property Management Dispatch – Property Management Maintenance Assistant

Property Management Customer Service & Worker Dispatch

Goal:

To remove the tedious, inconvenient property management activities related to service requests, worker & 3rd party contractor dispatch, invoice follow-up, late rent reminders, and other maintenance related communications.

How It Works:

We’ll start out by working with you in determining processes & Standard Operating Procedures (SOPs) for all the activities for which you’d like us to be responsible.

We can simply function as your answering service, dispatching calls to the correct recipients based on pre-defined rules. Or, we can act as your full-service tenant & contractor communication hub, with a list of contacts for all potential requests & emergencies at a property (i.e. – maintenance workers, contractors / specialists, pest control, etc). We can receive tenant calls, dispatch workers, and follow-up on performance (including tenant surveys and testimonial requests). We can also schedule automated call-backs & text message late rent reminders that require almost no maintenance once implemented.

The most important factor for success in setting up your outsourced property management dispatch center is carefully explaining & systematizing your important processes. In most cases, you already have an automatic response for nearly any happening at any of your properties, the key is to convey that information to your back-office teams to ensure we follow your own proven model for success.


Learn More: Real Estate Virtual Assistant Services

Get The Real Estate VA: Service & Pricing Menu

Including…

• Brutally Honest Pro’s & Con’s That Inevitably Come With Using Virtual Assistants

• Output-Per-Hour Work Estimates So You Can Calculate How Much It’ll Cost

• Comprehensive List Of All Our Real Estate Virtual Assistant Services

• Breakdown Of Universal Pricing Packages That Apply To Everything We Do

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