ONBOARDING: VA - Late Rent Collections

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You must complete this Onboarding to finalize your order & launch!*

If we do not receive a completed Onboarding Form within 7 days, we automatically cancel the Campaign & issue a refund.

I understand and am ready to go!

Can we do this over a call instead?

Yes! We can book a call to complete the Onboarding at your convenience.

Click "Let's Begin" below. We'll skip ahead to final comments & scheduling.

Confirming Your Info

Account Email ID*

This is the Email ID you use for your REVAS+ Account (should be pre-filled, but please make sure).

Best Contact Phone Number*

Can We Text You On This Number?*

Yes, this is a good number for Texts.

No, please do not text this number.

NOTE: We will only be texting for matters directly related to this Campaign.

Late Rent Collections: Campaign Overview

How many Units do you currently have under Management?*

1 - 50 Units.

50 - 150 Units.

150 - 500 Units.

500 - 1,000 Units.

1,000+ Units.

Who is currently responsible for chasing down Late Rents?*

This is the person / people in charge of follow up, reminders, and fee assessments for Late Rents.

I'm doing it myself.

An in-house Team Member.

A US-based Virtual Assistant.

An Overseas Virtual Assistant.

Someone else...

Who is responsible for chasing down Late Rents?*

Are your Rents all due simultaneously, or at different times of the month?*

e.g. Are all Rents due on the 1st of the month? Or does everyone pay their Rent based on their move-in / lease-signing date?

All Rents are due at the same time.

Tenants' Rents are due at different times of the month.

Other.

When are your Tenants' Rents due?*

About how many Late Rents do you have in a typical month?*

How many Tenants will require some type of follow-up each month to get their Rents paid?

1 - 5 Late Rents Per Month.

5 - 15 Late Rents Per Month.

15 - 30 Late Rents Per Month.

30+ Late Rents Per Month.

Property Maintenance Management Systems

What Property Management Software are you using?*

Appfolio

Buildium

PropertyWare

Yardi

RentManager

DoorLoop

Rentec Direct

Other

What Property Management Software are you using?*

Are you happy with your Property Management Software?*

We're very happy & sticking with it long-term.

It's not perfect, but we'll probably stick with it.

Not sure, we might switch Software in the next year.

We hate it & are switching ASAP.

What Area Code(s) would you like us to use for Caller ID?*

If the VA needs to call or text Tenants, we'll provide a local Phone Number at no additional cost. The best practice is to choose Area Codes local to your Tenants.

Training & Documentation

Do you have Message Templates / Call Scripts for Rent Collections?*

If not, don't worry: we have proven Templates & Scripts to use if you don't already have your own.

Yes, we have Message Templates and / or Call Scripts for Rent Collections.

No, we do not have our own, and will be using REVAS Templates & Scripts.

Is it convenient for you to upload or link to your Templates and / or Scripts right now?*

Yes, show me the Upload box.

Yes, I can link to it in the Cloud.

No, please get it from me later.

Upload your Templates and / or Scripts here:*

Drop files here or

Max. file size: 128 MB.

Link to your Templates and / or Scripts in the Cloud here:*

Conclusion

Any final questions or comments you'd like to add?*

Yes, one last comment or question.

No, that's everything! Let's move on to scheduling the Onboarding Call.

What final question(s) or comment(s) would you like to add?**

Late Rent Collections Onboarding Form

ATTENTION: Your Virtual Assistant Order Is STILL PENDING!

Confirming Your Info

Late Rent Collections: Campaign Overview

Property Maintenance Management Systems

Training & Documentation

Conclusion

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