Can I speak to my Virtual Assistant before hiring them?
This is an interesting question, because the short answer is definitely:
Of course, yes!
However, when working with REVAS, there are several prerequisites to fulfill before it makes any sense to start speaking to your potential Virtual Assistant(s).
Due to our Process-Based, Not People-Based™ approach, we always focus on your Process first, and on the People – your Virtual Assistant(s) – second.
Here are the first few steps that come before speaking to your Virtual Assistant, and why we do it this way.
When’s The Right Time To Start Speaking To Your Prospective Virtual Assistant(s)?
There are primarily three prerequisite steps that come before it makes sense to invest your time into speaking with any VA(s).
By taking this approach, we remove significant wasted time & energy you will save by not jumping on the call with the wrong Virtual Assistant, and by not worrying about the lengthy filtering process we go through to find the right person for the job.
We automatically make sure the right person is assigned to the job, and your work is done to according to your criteria. You don’t need to speak to your Virtual Assistant ever, but are welcome to do so whenever you want, once the following prerequisites are fulfilled.
Step 1. Opportunity Analysis Consultation.
The first step for all new Clients is a one-on-one introductory, diagnostic:
This detailed intake investigation will help us:
- Clearly understand your situation,
- Recommend options for working together,
- Go over project details & pricing estimates, and
- Answer all your questions about what we do.
As the first step for all new Clients, your OAC appointment is the one prerequisite for everything we do.
Step 2. Choosing One (or at Most Two) Tasks to Start.
After your Opportunity Analysis Consultation, we will be able to confidently recommend one (or at most two) highest priority task(s) to start.
This is because we require detailed, step-by-step REVAS-Style Standard Operating Procedures (SOPs), which must be Approved by our Training Manager, before you can delegate tasks to your own Virtual Assistant.
There’s no point in even considering which VA is right for your work until we clearly understand the specific task(s) they’ll be working on.
Step 3. Decide On Your Virtual Assistant’s Work Schedule.
The last prerequisite, before it makes any sense to begin speaking to your potential Virtual Assistant(s), is picking your required work schedule.
There’s no use in speaking to a Virtual Assistant who won’t be available when you need them to work!
Once your SOPs are gathered & cleared by our Training Manager, all we need to know is your schedule, and we’ll be ready to go.
Step 4. Now It’s Time To Speak to Your Virtual Assistant (If You Want).
Finally, now that we know:
- Which Task(s) you’ll be delegating to your REVAS Virtual Assistant.
- The SOPs for the Task(s), so that we’re clear on the step-by-step process.
- The work schedule when the Virtual Assistant is required.
We are ready to start matching you to the right VA for your work.
IMPORTANT: You are absolutely not required to personally speak to or interview your prospective Virtual Assistant! This is strictly optional, and we can handle everything from VA selection to training to ongoing management & oversight without you lifting a finger, if you prefer.
If you want to be involved in the Virtual Assistant selection process, we can arrange one-on-one (or in some cases, group) interviews with your prospective candidates, who we have already hand-picked for your specific work & schedule.
You always have final veto rights, both before the campaign begins, and during the campaign at any time, to request a change of VA.
If you feel your Virtual Assistant is not the right person for the job, or is not a good culture fit for your team, we will always be happy to help you get them replaced ASAP.